We are grateful that the Area Agency on Aging has trusted us with their very large collection of agency files as they convert to an electronic file management system. We know that our ability to meet HIPAA requirements as well as our capacity to handle a high-volume job was very important in their decision to outsource their document scanning job to us. As a result of the tremendous amount of documents needing to be imaged and indexed, our staff is working around the clock.
First we prep the documents by removing staples, paper clips, binder clips, rubberbands, etc. Then we move any sticky notes that are covering text and remove documents from envelopes. We also unfold corners that are bent so that the entire page gets captured. We are meticulous in our preparation as we know the importance of perfection. We then run the documents through our high-speed scanners while watching the computer monitor to ensure 100% accuracy. The scanned images are then labeled and indexed as determined by our customer. We then compare the names on the file folders to the TIFF files on the computer. (We can produce any format from PDF to searchable PDF to TIFF to text files.) By the time the customer receives their scanned data, our quality assurance process ensures 100% satisfaction.
Again, we are appreciative that we have earned AAA’s trust and confidence.